Vodacom LTE service failure.

Item: Vodacom
Rating: 1
Author: Rudi G

My LTE service has been extremely poor over the last week. Upon calling the call centre, nobody could assist. I was told there's a problem. But no ETR. What's worse, after the call centre accessed my account, we now have zero internet....yet. my debit order is processed - I'm paying for something I'm not getting...tired of them ....

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Replies (1)

Vodacom's replyOfficial

01 Mar 2024, 08:01

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply01 Mar 2024, 08:01

Official