GB
Geraldine B

1 reviews | Active since Nov 2015

25 Nov 2020, 08:27

Vodacom LTE *******!!

Im so disapointed in Vodacom!

1. I wanted to link my smart watch to my phonewith the ESIM. That was a mission on its own because no one knew how to do it, ironic because they worked at vodacom........ 2. Done - now my watch over heats and i actually cant use it because it gets so hot AND my phone's battery doesnt even last 1 day on this LTE *******! 3. I had to take off the ESIM and LTE from my phone because the battery just wasnt lasting. 4. Now since last week i cant get network on my phone if im away from WIFI. Im a women driving BY MYSELF and if i have to get stuck i cant use whatsapp, send sms's or even make a phone call!!!!!! 5. Oh and no one can phone me either.....

Please tell me how this is making my life better?

I call 082 135 and they tell me everything is fine, i went into a vodacom store and the guy told me everything is fine with my phone. Yet when im away from WIFI i dont have network. He reset something and it was literally fixed for a week and now its started its **** again.. I cant deal with this - if its not fixed im moving to another service provider. IV HAD ENOUGH!!!!!! i cant even get into my complex because i have to dial in and i cant because i have no network!!!!!!!!!!!!!!

Please can someone just help me!! I would preferrably want LTE off my phone - i wouldnt even recommend anyone get this!

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Replies (1)
Vodacom
Vodacom's reply25 Nov 2020, 08:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team