MD
Makhosazana D

1 reviews | Active since Oct 2024

07 Oct 2024, 12:34

vodacom LTE ROUTER

Thee most unreliable network provider, their consultants rude as can be, they will be talking you on the phone while they are having chitchats in the background, they will be guessing for solutions. so unprofessional, their home LTE WIFI ooh my God waist of money you will be buying data while that thing sit in your home as decoration

0
Replies (2)
Vodacom
Vodacom's reply07 Oct 2024, 14:30
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply14 Oct 2024, 13:17
Official
Dear Customer,
 
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
 
Our records indicate that your query has been attended to and feedback on this matter has been provided.
 
Regards
Vodacom Consumer Website Team

Best regards,