shsl
sayed habib sayed latif

1 reviews | Active since May 2018

01 Oct 2025, 10:35

VODACOM LTE ( Internet packages)

I am so disappointed with Vodacom and the service received. Tashriek (Jeffreys bay-EC) offered me LTE packages which I accepted to receive and it is two months now that I am being over charged for extra packages that he thought it is okay to send me.

In total i have 7 10MBPS and 1x 100 MPBS package and i informed him of the same, He kept promising to solve this and credit me for the extra charges but then again debit order went through and I asked him to cancel all my packages which is not accepting to.

This is daylight ******* and ****ming, I have email VODACOM support as well but no response from them either.

0
Replies (1)
Vodacom
Vodacom's reply01 Oct 2025, 12:05
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team