shsl
sayed habib sayed latif
1 reviews | Active since May 2018
01 Oct 2025, 10:35
VODACOM LTE ( Internet packages)
I am so disappointed with Vodacom and the service received. Tashriek (Jeffreys bay-EC) offered me LTE packages which I accepted to receive and it is two months now that I am being over charged for extra packages that he thought it is okay to send me.
In total i have 7 10MBPS and 1x 100 MPBS package and i informed him of the same, He kept promising to solve this and credit me for the extra charges but then again debit order went through and I asked him to cancel all my packages which is not accepting to.
This is daylight ******* and ****ming, I have email VODACOM support as well but no response from them either.
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Replies (1)Vodacom's replyOfficial
01 Oct 2025, 12:05Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply01 Oct 2025, 12:05
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
