shsl
sayed habib sayed latif
1 reviews | Active since May 2018
03 Jan 2026, 13:29
Vodacom LTE Internet package ****
I don't think that there is any company with as poor service as Vodacom. They can't solve their own created issue for 4 months now, Then send credit note for overcharges and then suspend the account and it is 20 days i keep reporting this sh*t to them. What a disgusting customer service and experience, you can't send extra LTE package and charge me which you are doing for 7 months now, you can't suspend my service for your own mistake, *** is going on here?
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Replies (2)
Vodacom's replyOfficial
03 Jan 2026, 14:13 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Jan 2026, 14:13
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Best regards,
shsl
sayed habib sayed latif's updateReviewer Update
05 Jan 2026, 15:27Hi, I received phone call from vodacom on 3rd Jan and andswered but it was cancelling right after i was answering.
Your billing department still did not respond while i have emailed them a few times
Their email addresses and cc
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Your billing department still did not respond while i have emailed them a few times
Their email addresses and cc
***
***
***
shsl
sayed habib sayed latif's update05 Jan 2026, 15:27
Reviewer Update
Hi, I received phone call from vodacom on 3rd Jan and andswered but it was cancelling right after i was answering.
Your billing department still did not respond while i have emailed them a few times
Their email addresses and cc
***
***
***
Your billing department still did not respond while i have emailed them a few times
Their email addresses and cc
***
***
***