Vodacom LTE interim Still not active yet

I wish i can give them a zero, I have been struggling with my Fibre since Dec Last year and i have been a Vodacom customer for 2years. After finally getting my Order sorted they opted me for the LTE Interim Wifi here i am thinking this will sort out my problems. We have had this for four days now or three and still no internet i have phoned in many times and i get put on hold or shown to different consultant each time. They dont log my SRs and after phoning again the lady finally logs it and quess what the turn around time suddenly starts from that SR.

The service is so poor honestly that i have been receiving.