DS
Donovan S
1 reviews | Active since Jan 2021
19 Jan 2021, 12:00
Vodacom LTE Interim solution - Such a waste of time
I had sales people from Vodacom at my gate trying to sell a fibre package to me. All fair and well, the prices were good. I signed up and the salesman promised installation at the end of 2020. Metrofibre has not even started to dig in the neighborhood yet, so I was advised to get the interim LTE solution.
This has been the worst internet I have ever had. A representative promised that a technician would come out to see if they can improve the speeds, but of course, that was just an empty promise.
I am not pleased with the service received at all.
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Replies (1)Vodacom's replyOfficial
19 Jan 2021, 13:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Jan 2021, 13:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
