MM
Manoka M

1 reviews | Active since Apr 2020

27 Feb 2023, 18:24

Vodacom LTE horrible

I have a Vodacom business LTE 30mbps. I hardly get 10mbps. Always disconnecting. I was told to wait for 14 days while they do investigation. Meanwhile I don't have network. 14 days is over still have the same problem. The only solution am told is to reboot my router. Every month I must pay for service that I don't get.

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Replies (1)
Vodacom
Vodacom's reply28 Feb 2023, 08:17
Official

Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team