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Mandy B
1 reviews | Active since Aug 2024
12 Aug 2024, 08:16
VODACOM LTE DOWNLOAD SPEED
I'm on Vodacom LTE prepaid. I always buy the 100gig package. As I was downloading the download speed was exactly 0.32mbps. I live jn East London we have no Fibre in the area. WEST BANK VILLAGE. Practically right next to Mercedes Benz. On the website it states LTE is super fast with speeds up to 100MBPS. I have taken screenshotS of both facts. This is false advertising I lI ost 10 gig of data lagging and waiting for 1 episode to download.
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Vodacom's replyOfficial
12 Aug 2024, 09:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Aug 2024, 09:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team