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tsakani H
1 reviews | Active since Jul 2012
13 May 2025, 13:25
Vodacom LTE Data Increase
Vodacom, why did my data contract increase by 11% i need someone to give me clarity on this. I'm I going to be getting 11% increase every year! I really hate you guys and will never refer anyone to you. Its a pity I can not just cancel the contract. You call centre consultants refuse to log my complaint.
Why are you replying in private and not giving me a clear answer.
My contract was increased by 11% and I want to know why. Is this something that will be happening every year? I'm really not impressed with the was you do things. And you still haven't answered my question, why an increase of 11%
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Vodacom's replyOfficial
13 May 2025, 14:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply13 May 2025, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
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tsakani H's updateReviewer Update
16 May 2025, 12:18I still haven't received feedback
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tsakani H's update16 May 2025, 12:18
Reviewer Update
I still haven't received feedback
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tsakani H's updateReviewer Update
20 May 2025, 21:28Do you people respond
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tsakani H's update20 May 2025, 21:28
Reviewer Update
Do you people respond