CE
Chantál Esterhuyse

1 reviews | Active since Jul 2020

02 Sept 2020, 12:09

Vodacom lte and fibre lack of service

Not even one star. After trying to get my lte and fibre cancelled from May, it's still not sorted. They phone once, usually when I'm on the phone or not available to take a call, then nothing. I'm not impressed with the lack of follow through. Vodacom, just cancel the agreement, come fetch your ****les and lte's and let me get on with my life.

0
Replies (1)
Vodacom
Vodacom's reply02 Sept 2020, 14:02
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team