M
Moodley
1 reviews | Active since May 2022
01 Sept 2025, 16:23
Vodacom lte/ 5g issues over and over
Once again we are struggling with Vodacom Lte, all we get is under investigation.
I had to fill data on a MTN card, this worked perfect.
We still have a year left on a 3 year contract, vodacom please cancel this contract you guys have not kept to your part of the contract.
Helpful (0)
Replies (9)0
Replies (9)
Vodacom's replyOfficial
02 Sept 2025, 08:49Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply02 Sept 2025, 08:49
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
M
Moodley's updateReviewer Update
10 Sept 2025, 18:03Thank you,
The network team has contacted us and offered cancellation at no charge.
The network team has contacted us and offered cancellation at no charge.
M
Moodley's update10 Sept 2025, 18:03
Reviewer Update
Thank you,
The network team has contacted us and offered cancellation at no charge.
The network team has contacted us and offered cancellation at no charge.
M
Moodley's updateReviewer Update
25 Sept 2025, 12:15Good Day Vodacom, please can you contact me urgently, your call centre agents now giving us a hard time to cancel. There is a lady from the network team that does not want to take our call.
Vodacom is honestly a nightmare.
Vodacom is honestly a nightmare.
M
Moodley's update25 Sept 2025, 12:15
Reviewer Update
Good Day Vodacom, please can you contact me urgently, your call centre agents now giving us a hard time to cancel. There is a lady from the network team that does not want to take our call.
Vodacom is honestly a nightmare.
Vodacom is honestly a nightmare.
M
Moodley's updateReviewer Update
25 Sept 2025, 17:58Thanks for the call, looking forward to hear from you tomorrow.
M
Moodley's update25 Sept 2025, 17:58
Reviewer Update
Thanks for the call, looking forward to hear from you tomorrow.
M
Moodley's updateReviewer Update
26 Sept 2025, 15:56Hi, no one from the back office staff called us. I am available now, I was in the meeting, please call.
M
Moodley's update26 Sept 2025, 15:56
Reviewer Update
Hi, no one from the back office staff called us. I am available now, I was in the meeting, please call.
M
Moodley's updateReviewer Update
02 Oct 2025, 12:39Please call me, your consultants at vodacom are up to ****, they have cancelled the wrong number
M
Moodley's update02 Oct 2025, 12:39
Reviewer Update
Please call me, your consultants at vodacom are up to ****, they have cancelled the wrong number
M
Moodley's updateReviewer Update
29 Oct 2025, 12:39Hi Vodacom, up to date, I have not received a refund, no one in vodacom can give me an answer.
Vodacom is a nightmare to deal with, just going in loops, does anyone know what they doing at vodacom?
Please call me on *** asap
Vodacom is a nightmare to deal with, just going in loops, does anyone know what they doing at vodacom?
Please call me on *** asap
M
Moodley's update29 Oct 2025, 12:39
Reviewer Update
Hi Vodacom, up to date, I have not received a refund, no one in vodacom can give me an answer.
Vodacom is a nightmare to deal with, just going in loops, does anyone know what they doing at vodacom?
Please call me on *** asap
Vodacom is a nightmare to deal with, just going in loops, does anyone know what they doing at vodacom?
Please call me on *** asap
M
Moodley's updateReviewer Update
29 Oct 2025, 16:21Thank you
M
Moodley's update29 Oct 2025, 16:21
Reviewer Update
Thank you
M
Moodley's updateReviewer Update
20 Nov 2025, 14:30Hi Vodacom, please can you call me, we got invoiced for October for a contract cancelled in September. thanks
M
Moodley's update20 Nov 2025, 14:30
Reviewer Update
Hi Vodacom, please can you call me, we got invoiced for October for a contract cancelled in September. thanks