VODACOM LTE

I was frustrated, now I'm just disappointed and feel like vodacom has been ********** in their advertising and actual service delivery. The interim LTE router sold to me by one of their ambassadors had so much Information that I didn't Know about before signing the contract. I was promised the fibre would be installed in *December 2020* but subsequently vodacom did no such thing. They realized my area doesn't support fibre installations. The contract value I signed for was R599 but im now paying close to R1000 for an interim LTE. After laying my towels down and accepting their fees, They suspended my line due to none payment in the middle of October and every service request Ive logged is closed within 24hours. I want a refund for the down time ( meaning payment made from October to date) and the service to be canceled ( cause what a wow!) also this has still not been resolved nor have I received a courtesy call. Do you Know how much I've spent on data?! I'm an MTN User, DATA is expensive.

I will take you to the ombudsman before Christmas Lena! What service is this