Vodacom, lowering the bar on service to new levels. Just when you thought it couldn't get worse.

After going through a lot of hassle to return a device that was not working, Vodacom acknowledged that they do not service my area and acknowledged receipt of the device and were incredibly rude about the whole process, they have still billed me for the device. Can you do nothing right? Can't open new contracts, can't cancel contracts, can't bill correctly. Are you trying to go out of business?