1 reviews | Active since Feb 2017

22 Feb 2017, 21:52

Vodacom lost this customer FOR LIFE!

<p>SARS requested a single statement which needed to reflect all the invoices for the entire tax year. Vodacom couldnt get their useless act together after 3 weeks of waiting and countless phone calls and follow ups on my part. They just kept closing the enquiry and giving me the run around. Eventually SARS processed my submission without this document and it cost me R13,000! I am beyond livid with this pathetic service provider. I have been a customer for close on 15 years and I cannot wait to cancel my contract with them this June. Goodbye and good riddance! Giving you a one star rating is one star too many in my opinion. </p>

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Replies (1)
Vodacom
Vodacom's reply23 Feb 2017, 07:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team