PC
Peter C
1 reviews | Active since Sept 2017
13 Nov 2023, 15:08
Vodacom lost my phone........
My shattered nerves, if you fall outside of Vodacom's workflow just a heads up no one cares.. 3 Months of trying to sort out a returned phone and cancelling a contract.. Over this now and just logged my ICASA complaint
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Nov 2023, 07:44Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Nov 2023, 07:44
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
PC
Peter C's updateReviewer Update
20 Nov 2023, 11:35Made contact.. promised to help.. and then................................................................
PC
Peter C's update20 Nov 2023, 11:35
Reviewer Update
Made contact.. promised to help.. and then................................................................