1 reviews | Active since May 2015
VODACOM LOST IN ****
<p>I called to cancel one of the contracts on my account being a Flexi U110 the idiot I spoke to 20.02.17 cancelled my main contract, my cell, dual sim and data. Discovered this on 28.02.17 while driving home and I had no phone. I have phone soooooo many times to at least 30 people have a book of reference numbers and I was one of the first VODACOM customes. SO AFTER 15DAYS I STILL HAVE NOT HAD THIS SORTED tried to speak to someone in management and that is an impossible mission as they are lost in VODACOM bowels full of **** and cannot approach a customer. So spoke to a Team Leader - Supervisor and then WOW got cut off F....... FANTASIC!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
" Beware of phishing ****s" REALLY! well I was asked to supply my bank info on the phone as they could not reactivate my account as I pay by EFT and have been doing so since VODACOM COMMENCED BUSINESS!!! Why would I give my bank info over the phone??? Told her to send me an email and so far nothing received. I am also not going to pay for an error made by an idiot at VODACOM. I would like to know how they will compensate me for the two weeks to date of HELL!!
" Beware of phishing ****s" REALLY! well I was asked to supply my bank info on the phone as they could not reactivate my account as I pay by EFT and have been doing so since VODACOM COMMENCED BUSINESS!!! Why would I give my bank info over the phone??? Told her to send me an email and so far nothing received. I am also not going to pay for an error made by an idiot at VODACOM. I would like to know how they will compensate me for the two weeks to date of HELL!!
