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Oostenwald K
1 reviews | Active since May 2014
24 Jun 2022, 12:32
Vodacom lost goods from order
I signed up at Vodacom for a fibre line with an UPS and LTE included in the deal. After the application was approved, Vodacom only installed the fibre and never delivered the LTE and UPS. This is now almost a month since the contract engagement and three queries down the line and nothing was delivered.
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Vodacom's replyOfficial
24 Jun 2022, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jun 2022, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team