BC
Bonny C

1 reviews | Active since Aug 2022

19 Aug 2022, 10:14

Vodacom lost a 30yr customer

Do not expect to receive your new phone when you take out a online new contract. I did an online deal on 24 June , credit passed and deal done 25 June and still waiting 55 days later ! Over 20 calls so much so they have blocked me from calling them as are experiencing high number of calls to them so consider it **********! Sales rep Morgan should be fired as blatantly lies each time I call to say it’s on its way ! No other assistant has been able to sort out even though they can see sale on their side ! So pleased they don’t need anymore business !

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Replies (1)
Vodacom
Vodacom's reply19 Aug 2022, 11:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team