Vodacom losing business?
So I have 13 months left of my Wifi contract at R299 (50G anytime pm) of which I would like to cancel my contract so that I can upgrade to fibre. R299×13= R3887 paid for 650G. You quoted me today R6600 as cancellation fee which will not include any data? Crazy Y/N?
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Vodacom's replyOfficial
30 Sept 2020, 07:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Sept 2020, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
02 Oct 2020, 16:56*** man! It is not resolved, you just blew it off. The R6600 cancellation fee with no data is EXTREMELY ABSURD for a mere data sim card!
's update02 Oct 2020, 16:56
Reviewer Update
*** man! It is not resolved, you just blew it off. The R6600 cancellation fee with no data is EXTREMELY ABSURD for a mere data sim card!