EM
Elsa M

1 reviews | Active since Sept 2025

04 Feb 2026, 01:45

Vodacom looting my account after I cancelled my contract

Who would have thought 5months after canceling my cell phone contract at Vodacom I would be on here writing a bad review about them again, it seems to not stop. I need someone to contact me ASAP because this "service provider" called Vodacom is still and I mean still taking money out of my account 5months after I have fought them tooth and nail to cancel my contract because my contract came to an end. I am so disappointed and upset that I involved myself with this "service provider" as they are hell bend on *****ing and ****ming South Africans out of their hard earned money. I am done running after them asking them to stop the debit order, I guess I'll have to make use of Hello Peter and maybe every other platform to get them to be an honest "service provider".

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Replies (1)
Vodacom
Vodacom's reply04 Feb 2026, 07:32
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team