EB
Edward B
1 reviews | Active since May 2019
16 May 2019, 11:56
Vodacom Long Term Debt Not Cleared - Fully paid
Vodacom long term debt has not been cleared on my name since 16 October 2018. Their debt collector promised to give me letter of dept payment, I have even went to their shops for assistance but nothing has been done. The amount reflected on my credit report is not a good reflection and no one at Vodacom or their debt collector "vvm" has been willing to assist me to get debt payment letter.
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Vodacom's replyOfficial
16 May 2019, 13:42 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 May 2019, 13:42
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
EB
Edward B's updateReviewer Update
16 May 2019, 16:29Thank you, I have received the letter and have been promised that they will inform credit bureau within 7 days. Thank you for the prompt response.
EB
Edward B's update16 May 2019, 16:29
Reviewer Update
Thank you, I have received the letter and have been promised that they will inform credit bureau within 7 days. Thank you for the prompt response.