Vodacom Loch Logan

So I upgraded about 2 months ago at Vodacom Loch Logan on the 3rd Floor. In terms of the upgrade, I was supposed to get a Huawei P 30 and a P20 Lite with a sim card that also gets airtime monthly. However, on the day, the consultant that was helping me, Frankie, told me that they were out of P 20 lites and they will order it for me. "It will take at most 3 Business days". So a few weeks go by and I haven't received a call from them, so I go there again thinking maybe they forgot to call me. I was then informed that the phone hasn't arrived yet and It should be there in a week or so. Another month goes by and I don't hear anything. So I go there again. This time another consultant informs me that the phone was never ordered but that she has placed the order and it should once again "take at most 3 business days". It's been a week now and I haven't received any call from them. If I drive there again it will be the 4th time now. Also, It's been more than 7 weeks since I upgraded and were supposed to get both my phones and my extra sim card. At this stage, I'm contemplating just canceling my contract and going to MTN or CellC. AVOID the vodacom in LOCH LOGAN Bloemfontein at all costs. They are ***********