eM
ernest M

1 reviews | Active since Oct 2016

21 Oct 2016, 10:59

vodacom loaded filth on my son's phone

<p>This is the second time i publise this on hellopeter first time was on 5th of october and recieved a reply that vodacom will contact me up to today i have nit being contacted. Maybe they think it is not serious but to me it is. My son's i-phone 6 was send to Cresta Vodacom repairs and they did a software upload. Instead of doing it on a reputable source they did it from someone elses hardware. By doing so they downloaded all his pictures and videos on my son's phone. This consist with of a lot of P***nopraphic material that upset my son so much he feels he has being violated. This to me is serious and i went onto Hellopeters websit to look at Vodacom complaints and could not find my complaint of the 5th there. Vodacom did not resolve this and i would like to see this on Hellopeter </p>

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Replies (1)
Vodacom
Vodacom's reply21 Oct 2016, 12:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team