VodaCom Live Subscriptions without consent

Vodacom you are ************ in your dealings with prepaid customers. I just learned that my 65 years old mother prepaid account has been subscribed to VodaCom Live without her consent. Every month I electronic load prepaid amount to the value of R400-R500 on average. I have been wondering why airtime finishes quickly and now that I’m home for the festive season I have found the root cause. I phoned VodaCom customer care today (29/12/2019) at 20:46 and spoke to Kamogelo and found that my Mother is subscribed to R5.30 daily subscriptions. How can a 65 years old who uses the phone for WhatsApp and calls only be subscribed to these Vodaphone Live subscriptions? I want VodaCom to refund the subscriptions for this whole month or I will continuously on a weekly basis lay a complaint on HelloPeter till this is resolved once and for all. Furthermore, I want an answer on how these subscriptions occurred in the first place as no internet to websites is used and history of the cellphone can proof this as well. The cell number in question is ***. You can contact me directly on *** as I’m her son and handling all her financial affairs.