CM
Claire M
1 reviews | Active since Aug 2015
28 Jan 2018, 06:46
Vodacom live services
Ok, again this month, I have been billed for vodacom live R243. I have already complained about this and still am being billed. How do I block the service because I am getting billed for something I dont want or use and when I go onto the ussd code to cancel it says I am not suscribed to anything.
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Vodacom's replyOfficial
29 Jan 2018, 09:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Jan 2018, 09:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,