CM
Claire M

1 reviews | Active since Aug 2015

15 Dec 2017, 10:02

Vodacom live services

How the hell am I still getting billed for vodafone live. I have tried to irraticate the site from my fone. I went thro the unsuscribe options dialing *111#. And I am told I am.not suscribed to any services. I have received a credit before. This is rediculous

0
Replies (2)
Vodacom
Vodacom's reply16 Dec 2017, 09:42
Official

Dear Claire,

We thank you for bringing it to our attention and do apologise for the inconvenience caused.

Your query was addressed and a credit of R749.99 was app**** onto the account for you, that was for both the November invoice H1-6018A and the December invoice H1-6BYMB, there are no services currently active.

Regards,

Vodacom Consumer Website Team

Best regards,

CM
Claire M's update16 Dec 2017, 15:43
Reviewer Update
Thanks for your quick reply. I just freaked out when I saw it on my account again. Thanks for the credit.