Vodacom live **** *******
<p>Was wondering why my bills where so high so I log on and check my statements , I see Vodafone live R300 then another R175 and I'm like *** is this. . the first call agent tells me iv subscribed to something but it's not Vodacom it's Internet pop up add and I'm like *** are you letting these things happen so she transfers me to solutions or something .. guess what Vodafone live is for R175 per month ... A freaking Internet webpage. .. are you kidding me. . so iv apparently signed up with no memory of this.. I'm sure there is no signature on this either .. and she logs complaint and I will be refunded.. so I take this is Vodacom robbing people. . as she did it no problem so how many customers are doing this and how many arent ? so if I didn't check and phone I would have never known so how many customers is this happening to? she can't tell me when I subscribed or how long and get this ... I can't unsubscribe only their back office can.. wow so I can subscribe without knowing about it but I can't unsubscribe , this is Blatant thievery on Vodacoms part! I want a full refund given to me and all my above questions answered ! I want to see what type of authentication they used to subscribe me to a service that costs more than my actual contract ! I want this done in quicker than 7 days ! and I will be sharing this to my personal Facebook page which is very interactive as well as twitter ! I would like every Vodacom customer to be aware of this **** ! SR Ref: 1- ********** 468</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still awaiting feedback from the ******** element of Vodacom. . are you seriously dragging your feet when you have the worst customer service. run ****s and then leave your clients hanging ! absolutely ridiculous, all you care about Is robbing your clients with your shady business ways , absolutely worst business in South Africa , cannot wait to leave this network! now I will be sharing this complaint due to your lack of any feedback besides a generic email! bunch of ********* Vodacom
Still awaiting feedback from the ******** element of Vodacom. . are you seriously dragging your feet when you have the worst customer service. run ****s and then leave your clients hanging ! absolutely ridiculous, all you care about Is robbing your clients with your shady business ways , absolutely worst business in South Africa , cannot wait to leave this network! now I will be sharing this complaint due to your lack of any feedback besides a generic email! bunch of ********* Vodacom
Still waiting for feedback.... so quick to rob customers but absolutely no after sales service here. . bunch of sneaky ******
Still waiting for feedback.... so quick to rob customers but absolutely no after sales service here. . bunch of sneaky ******
