JV
Jan V

1 reviews | Active since Nov 2016

17 Jan 2018, 21:37

Vodacom live charges

Vodacom is allowed to put any charges throug your account without your consent and you must pay...and that is not *****???????

My advice is go to your nearest police station and open a ***** case against vodacom i have being charge this continuously after canceling many times. Always an *********** supervisor that try to help and get nothing resolved.but still rate our service!!!!!!

0
Replies (2)
Vodacom
Vodacom's reply18 Jan 2018, 06:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 Jan 2018, 14:59
Official

Good day,

Feedback has been provided.

Regards,
RM