1 reviews | Active since Sept 2010
Vodacom live! Airtime theft
Vodacom Prepaid - I noticed airtime disappearing. After searching forums, seems I have similar problems to other people, I have been charged by Vodacom live! without permission. I made an account tonight on vodacom live to check and and downloaded vodacom app.
Vodacom live has 28 trasactions of R10 at the exact same time and day 15 June 9:52pm. Vodacom app shows a deduction today as well, I cant access earlier transactions. Not sure how much money has been lost. Please investigate and refund! (I never signed up to vodacom live.)
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team