JW
Johann W

1 reviews | Active since Jan 2015

06 Mar 2018, 13:05

VODACOM LIVE activated without my knowledge. - *****!!!

Vodacom LIVE activated on my account without my knowledge. Have received no SMS informing me of activation so had no idea until I received my BILL with added R250 for VODACOM LIVE. VODACOM LIVE is a ****!!

0
Replies (2)
Vodacom
Vodacom's reply06 Mar 2018, 14:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Mar 2018, 12:02
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic