1 reviews | Active since Jan 2017

20 Mar 2017, 08:59

VODACOM LIVE

<p>We are not subsribed to vodacom live - but yet I'm being charged for it on a monthly basis @ +/- R900 a month it is ridiculous. I have complained on numerous occasions, and today I receive a bill for TWO vodafone live subscribtions. <br />Vodacom - you are *****ing from us! </p>

0
Replies (2)
Vodacom
Vodacom's reply20 Mar 2017, 09:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Mar 2017, 15:52
Official

Dear Client

The Value Added Services Team confirmed that they were in contact with you and addressed your concerns.

Kind regards

Vodacom Consumer Website Team