Vodacom lists you with a Credit Bureau for bad debt without you having an account with them. How is that possible?? Worst service possible from a cellular provider.

Vodacom lists you at acredit bureau for outstanding debt although you do not have an account with them!!!!!!! - this reflects very bad on your credit rating - worst of all, you can not contact anyone to query the origin of such an amount. This is a true sad state of affairs, but it shows you what the big corporates are able to do to the man on the street. I have recently been informed by a bank that according to various credit bureaus I am listed as having an outstanding short term debt of R 10 203 owing to Vodacom (Reference NA108627) . Once I was informed I immediately tried to contact various departments at Vodacom telephonically, only to be told I must contact either *** and ***. Both call numbers request either an ID number / and / or phone number. As I do not have a Vodacom contract or phone number it is not possible to enter a number. When requested to enter an ID number, the system prompt informs me that my ID number is incorrect. Subsequently I drove to Vodacom Headoffice in Midrand / Gauteng and asked one of the operators to type in my ID number, which of course is valid. I was informed by the operator, that there are no contracts against the ID number. I further asked the operator what can I do to enquire about the origin of the bad debt, I was told to call the two numbers as he/she can not assist me in this matter. I strongly recommend to think twice before using Vodacom as a service provider!!!!!!!