DE
Dawie E

1 reviews | Active since Dec 2011

11 Oct 2016, 14:31

Vodacom Lists My Account in arrear on ITC.

<p>I receive my credit record every month. This month Vodacom listed my account in Arrears. I didn't miss any payments, and my account gets paid by debit order. I've been trying the whole day to get through to Vodacom, on my last try I've been transferred to directory enquiries. Unbelievable...........</p> <p> </p> <p>My Acc Nr: I ********** </p> <p>Contract Cell Nr: ********** </p>

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Replies (1)
Vodacom
Vodacom's reply11 Oct 2016, 15:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team