Vodacom listing short payments as non-payments

Item: Vodacom
Rating: 3
Author: Tammy A

Waiting for someone to contact me regarding VODACOM listing short payments as non-payments on my credit profile, this is negatively affecting my credit score.

Please update my credit profile as it shows missed payments dating back to 2023.

These were short paid and NOT unpaid, amounts as little as 0.94c

Kindly correct if and where possible, as it's affecting my credit score/profile.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

20 May 2026, 07:43

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply20 May 2026, 07:43

Official

Tammy A's updateReviewer Update

25 May 2026, 14:27

Query not resolved yet get an SMS saying Case closed? No feedback received nothing??!!
***

very dishonest organisation, even charging me for airtime advance which I haven't taen in 2months yet added to my bill

Tammy A's update25 May 2026, 14:27

Reviewer Update