LW
Linda W

1 reviews | Active since Feb 2015

30 Jan 2023, 08:39

Vodacom Linea watch

I am having endless problems with the Vodacom Linea watch Have had to send it back 3 times already and still the same problems crop up. I am at wits end with this product and Vodacom refuses to take back and refund me. Battery not lasting even one day - as per documentation, it should last at least 48 hours. SOS messages sent to my trusted contacts at any random moment, while I have NEVER sent an SOS. Have had endless problems trying to delete a trusted contact. Had to again send the Linea in for repairs. Every time I’ve sent it in for repairs, I have received a new watch. Have spoken to online support, shop assistants AND UK based support. No-one able to assist. Shop assistants have zero to no knowledge of tHis product. Online support staff can only assist to some extent, then I’m told to return the product to any Vodashop for repairs. I am having ENDLESS problems returning the product and no-one will take it back and give me a refund.

Do not waste your money buying one!!! In the time I needed it the most, it was not working!!!

0
Replies (2)
Vodacom
Vodacom's reply30 Jan 2023, 12:51
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
LW
Linda W's update08 Feb 2023, 10:22
Reviewer Update
I do not want the device back!!!!!!!!!
I want my money back.
How many times must this device be sent back for you to realise that it is *******