Vodacom Line Suspension breach

The Service being received is very bad ,

i was told to call in to make a payment arrangement to prevent my lines being suspended

I called in made an arrangement for the 25th , then today my outgoing calls are suspended , I call the call centre, there is nothing that can be done, If i dont have my phone line and data lines we cannot work , if we cannot work then we cannot pay,

this is breach of your sms , why say make an arrangement if you going to disconnect it, then this account will continue to remain in arrears,

I really need assistance, ..,.. please call me on ***