Vodacom Limpopo

My Mom and Dad moved to “Die Oog aftree landgoed ” ( +/- 15 km form Mookgopong, Limpopo) in July 2019.

My dad has been a loyal Vodacom (mobile) customer for many years. When they moved, he decided to get a modem from Vodacom for his internet (Wi-Fi) at home.

Since the move it is nearly impossible to communicate with my parents as neither the cell phone signal nor the internet signal is functioning properly.

Earlier this year my dad suffered a heart attack hence the move to a retirement village. It is crucially important that my brothers and I can communicate with my dad daily. I am currently not residing in South Africa, and it is especially important that I can reach them via the internet.

The only thing Vodacom seem to be good at is taking money and making **** promises in their ads every day. They are not connection a nation or even a family.

My dad tried to report the issue and had to spend more that an hour on a call, I tried to do the online chat but as can be expected got an error message. Vodacom please don’t claim and show that you cover the whole of South Africa because you don’t.

Please indicate how this will be fixed or change your ads.