1 reviews | Active since Aug 2017

08 Aug 2017, 11:54

Vodacom likes taking your money

<p>Good day</p> <p> </p> <p>I'm not going to retype everything here as I have already phoned twice. I was told 7 - 14 working days and we have now exceeded the 14 working days and still NO FEEDBACK.</p> <p> </p> <p>Your reference number is: 1- ********** ********** .</p> <p> </p> <p>I await your urgent feedback. If I don't have feedback within 48 hours then I will escalate this matter.</p> <p> </p> <p>Regards</p> <p>Jo-Ann Bridgett</p>

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Replies (2)
Vodacom
Vodacom's reply08 Aug 2017, 12:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply17 Aug 2017, 11:29
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team