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1 reviews | Active since Mar 2023

02 Apr 2024, 15:07

Vodacom - Like Minds Contract

A contract phone was registered through Like Minds and a Samsung A20 was taken. I've been getting transaction notifications through my emails. I keep reversing and they just change a reference number. I have not taken any contract phone with VODACOM. THIS ***** SHOULD STOP RIGHT NOW. HOW WAS VERIFICATION DONE WITH VODACOM. REMOVE THE LISTING WITH THE CREDIT BUREAU!!!

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Replies (2)
Vodacom
Vodacom's reply03 Apr 2024, 07:45
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply03 Apr 2024, 12:06
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please email *** with an affidavit stating you never took out a contract and I.D. Copy for further investigation and feedback.

You may also refer to the below link on how to report *****:

https://help.vodacom.co.za/personal/subtopics/55/Mysecurity/357/Report-****s-&-hoaxes?icmp=Home%2FFooter%2FReport****s%3Ficmp%3DHome%2FFooter%2FReport****s Regards Consumer Website Team

Best regards,