Vodacom Life Policy taken out without my consent

May I urgently be assisted and understand why there was a funeral policy taken without my consent.

I kept getting notification from the bank that there is a new debit order initiated on my account number where the last 3/4 digits were correct.

I was so perplexed and confused, until I received an e-mail today stating that I took out a funeral cover.

I need this to be investigated as it is POPI breach and misconduct. Policy number is per documents is VCF***.