JD
Jaco D

1 reviews | Active since Mar 2009

22 Jun 2020, 08:35

Vodacom lies with Marketing

very disappointed, after logging numerous calls, and after getting confirmation that I have been opted out of ALL marketing, Vodacom still persists. Is this even Legal. I have opted out so many times. I call in and the consultant says: nk sit, but you are opted out. You cannot recieve any messages.

The sms below still reads brought tk you by Vodacom.

We congratulate you with a BONUS SMS, 072******** Dial *126*3# now! Hurry because your significant other is waiting around the corner! Join Cupido on Vlive, meet your soulmate today and you could win R30,000 cash! FREE for 1 day! (Thereafter:R5/day) Ts&Cs apply. (Opt out?CANCEL) Brought by Vodacom!

0
Replies (1)
Vodacom
Vodacom's reply22 Jun 2020, 09:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team