IN
IVI N

1 reviews | Active since Jul 2012

12 Oct 2020, 22:26

Vodacom lies too much

I lodged a complaint against vodacom and they promised to call or have their team to respond till today I'm sitting at a loss, probably trying to find to avoid responsibility

0
Replies (3)
Vodacom
Vodacom's reply13 Oct 2020, 06:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
IN
IVI N's update13 Oct 2020, 18:07
Reviewer Update
Vodacom my first business transaction with you has left me traumatized and costly, not adding that the vodacom in Eastgate gave me two calls N the consultants didn't know wat to say to me, today receiving a call From the vodacom team saying it's my word against them after explaining to u what happened my belief is dat u want sales, lie about how strong N reliable is ur product, then when it fails you hide N don't take responsibility, I received no paper or told that the product fails its not on ur side, we must find out after the complain, this is unfair treatment and feel very bul**** out my cash and given a cheap product. I'm writing this because u said vodacom Eastgate will call its going to the end of business day still nothing so you congaplating how you gonna run away from responsibility
IN
IVI N's update15 Oct 2020, 12:00
Reviewer Update
Vodacom hello Peter team u told me there's nothing u can do, so ur store in Easthate has not called me or anything this is how you do business, if I go there I ll have the media with me so ppl must not be victims of you. I feel ****** by you