FE
Francois E

1 reviews | Active since Nov 2016

08 Aug 2024, 17:10

Vodacom lies to your face

Well it's happened again, vodacom giving you a contract and lying to your face to make a sale, this is just dispicable, even telling me my dispute is invalid because their consultant can lie to your face and it's alright, I asked if I take my contract will I still be paying off my phone and they told me it's paid off, now it's still being billed, robbing your customers, I'm done with vodacom, when this contract ends it's over, vodacom has lost a long and loyal customer.

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Replies (1)
Vodacom
Vodacom's reply09 Aug 2024, 08:16
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team