Vodacom lies to their clients and makes empty promises

I really had the worst customer service experience ever from Vodacom. On the 13 of May i received a call from Vodacom seekingvto asisit me as i was using Tobi. I tried explaining to the agent with no luck as she kept speaking over me ( this persisted throughout the call) I eventually told her my problem which she said she could help me with but later said she can't. The Agent insulted me saying that when I had airtime on my phone I hadn't noticed that subscription are taking my airtime. I'm calling now ( forgetting they called me) because I have a lower balance. I asked to speak to the manager but I was told that the manager was sitting ( only when I repeated the statement , she clarified by saying sitting and working). I continued to tell the agent that her Team Leader LETHU from the RANDBURG BRANCH (who when she called me back said her name was Letti)showed no integrity from the onset as she blatantly **** to me. She never took time toblisten to the call like I had requested after jihad waited over 3 hours for that call. She only called me 4 minutes before the time I was promised to get a call. When I confronted her about her dishonesty, she chose to hang up the phone. I had to personally hunt them down as I called numerous times in to their call center. Finaaly a gentlemen by the name of Leblaka (whose also a team leader) went out of his way to try and help me. He then was able to get the Building Manager of the RANDBURG BRANCH to call me back. He had initially promised to get back to me on the 14th by 9am which he didn't. I then hard to track gentleman who had helped me before. Every time i cslled I was told that Leblsnks would csll ne back that never happened. Do s pattern of lies from Vodacom had begun to show. Leblsnks then called me on the 15th saying that the Building Manager of the RANDBURG BRANCH would call me as well as Lethu the rude Team Leader that drops calls on clients whi have queries. Again after that no call came through like usual. Atcthus point I had gotten used to being **** by Vodacom, that I didn't have the energy to call back. On the 17th the Building Manager of the RANDBURG BRANCH by the name of John called me back. He too **** to me by making promises that he didn't keep. Then also saudcthat Kathy the rude Team Leader that drops calls, called me from a linecthat doesn't record calls ( convenient hey, goes to show what kind of Team Leader she is ) so her call couldn't be found. The upsetting part is when she called she herself didn't know what she was apologizingfor as i had to remind her. Till this day I owe Vodacom money cause when i bought a data bundle and chose to upsize the billed me on Airtime Advance when i had sufficient airtime. Till this day no call has been logged for that query after speaking about 5 agents in the cause of this drama. So I've been raving on social media that people should choose other cellular networks if they want better network. To think all my handsets even then previous on was boughtvat a Vodacom store. All the money I've spent all these years. Vodacom has pour agents as well as Team Leaders and to top it off Building Managers that don't fulfill promises made to clients. Till this day John said he would call me back and nothing has been done. I urge people to not trust to not Vodacom. Red means DANGER!!!!!