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Diaratoullah M
1 reviews | Active since Apr 2023
11 Oct 2025, 18:11
Vodacom lies to make you buy pocket router
Bought a router at pep and I was told it comes with 50 gig day and 50 gig night data. After 3 days nothing was there. I went and we called vodacom they said I need to buy R29 airtome and keep the sim in the router for 72 hours to get the data. It's been over 72 hours and over one week since I got the pocket router. Still nothing. ****mers and they refuse to refund me
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Replies (1)Vodacom's replyOfficial
11 Oct 2025, 18:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Oct 2025, 18:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
