DB
David B
1 reviews | Active since Feb 2017
04 Dec 2023, 17:06
VODACOM LIES TO MAKE A SALE
I would like to make people aware of the dishonest practices of Vodacom. Received a call to say that the will be giving me more data and airtime on my contract for R50pm less because I have been a customer so long. This was an absolute lie and when I received my quote the contract price went up by R190pm instead of reducing by R50. It was an out and out lie! Anything to make a sale. Please beware
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Vodacom's replyOfficial
05 Dec 2023, 07:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Dec 2023, 07:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team