Vodacom lies to customers

Item: Vodacom
Rating: 1
Author: Plamen N

Tried countless times to get hold of the supervisor regarding Vodocom fiber to discuss a mistake they made but he kept avoiding my calls and his staff kept lying to me that he was either out or was busy no matter how many times I called and insisted to speak to him , they treat customers like garbage .

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Replies (1)

Vodacom's replyOfficial

15 Nov 2019, 07:29

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply15 Nov 2019, 07:29

Official