1 reviews | Active since Apr 2018
Vodacom lies to customer
I was mislead into upgrading my contract. Just to get me to not cancel my Vodacom contract the sales agent **** to me. I strongly agreed to a certain amount but for the past two months after that I have been paying much more. I have been trying to get someone from Vodacom to help me but no joy. I call the customer care service they refer me to someone else and then say they will call me back. No response. I have reference no.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Thank you for your patience.
I have received confirmation that you have been contacted and the matter is being attended to.
Regards
Kim
Good day
Thank you for your patience.
I have received confirmation that you have been contacted and the matter is being attended to.
Regards
Kim