DP
Daniel P
1 reviews | Active since Aug 2019
01 Mar 2024, 12:17
Vodacom lies, then *****s your money
Second time I'm being ****med into migration package by lies and theft from Vodacom. January 24 I was called about my out of bundle purchases and was offered a migration package at no extra charge other than my current contract price. I specifically asked the woman numerous times about the price and was assured that "You are a valued Vodacom customer" and no extra charge. Turn out all BiullS***T lies, my accout was debited with extra R400. Numerous calls to Customer WHOcares, reversed the migration but still billed for the package I was **** to about. I have stopped my debit to Vodacom untill this ST is sorted out. Why lie, why *****, are you so desperate for money ?
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Replies (2)
Vodacom's replyOfficial
01 Mar 2024, 14:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Mar 2024, 14:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
DP
Daniel P's updateReviewer Update
07 Mar 2024, 15:5507/03/2024 at 15:50 received call from Vodacom stating that I have been put on old contract and will be paying old contract fees.
My request about the extra four hundred Rand that was ****** from me with untrue business from Vodacom, the lady said I will not get it back because I used the data (which she sold me at no extra cost)
and that it is on me if I don't want to pay Vodacom... ***!!
I want the voice recordings, I will stop my debit orders, I have said this numerous times...
Vodacom is terrible... out of the 7 people I have dealt with, no-one can make things right - all just transfer me to someone else.
07/03/2024 at 15:50... that's the woman who **** to me, that's the woman who should get called out for BS business from Vodacom.
Zero respect,
My request about the extra four hundred Rand that was ****** from me with untrue business from Vodacom, the lady said I will not get it back because I used the data (which she sold me at no extra cost)
and that it is on me if I don't want to pay Vodacom... ***!!
I want the voice recordings, I will stop my debit orders, I have said this numerous times...
Vodacom is terrible... out of the 7 people I have dealt with, no-one can make things right - all just transfer me to someone else.
07/03/2024 at 15:50... that's the woman who **** to me, that's the woman who should get called out for BS business from Vodacom.
Zero respect,
DP
Daniel P's update07 Mar 2024, 15:55
Reviewer Update
07/03/2024 at 15:50 received call from Vodacom stating that I have been put on old contract and will be paying old contract fees.
My request about the extra four hundred Rand that was ****** from me with untrue business from Vodacom, the lady said I will not get it back because I used the data (which she sold me at no extra cost)
and that it is on me if I don't want to pay Vodacom... ***!!
I want the voice recordings, I will stop my debit orders, I have said this numerous times...
Vodacom is terrible... out of the 7 people I have dealt with, no-one can make things right - all just transfer me to someone else.
07/03/2024 at 15:50... that's the woman who **** to me, that's the woman who should get called out for BS business from Vodacom.
Zero respect,
My request about the extra four hundred Rand that was ****** from me with untrue business from Vodacom, the lady said I will not get it back because I used the data (which she sold me at no extra cost)
and that it is on me if I don't want to pay Vodacom... ***!!
I want the voice recordings, I will stop my debit orders, I have said this numerous times...
Vodacom is terrible... out of the 7 people I have dealt with, no-one can make things right - all just transfer me to someone else.
07/03/2024 at 15:50... that's the woman who **** to me, that's the woman who should get called out for BS business from Vodacom.
Zero respect,